An IBS Engineer is responsible for providing after market services and support for our systems customers. This includes but is not limited to:

• Perform system preventative maintenance to ensure high availability and optimal performance of customer systems. This includes database back-ups, power and grounding checks, network communications loading, cabinet cleaning, filter changes, PC and server performance checks, installing patches, installing hot-fixes, and more.
• Help our customers solve technical problems including: diagnose and correct computer network communications issues, process control hardware and software issues, field instrumentation and asset management systems issues.
• Provide engineering services for system configuration efforts such as the development of graphics, I/O configuration, I/O check-out, and control logic for automation projects.
• Perform services for customers to help them get the most out of their systems including: alarm analysis, software upgrades, loop tuning and advanced control services, customer training and consultation, and install hardware and software as required to support automation projects.
• Provide technical sales support and technical engineering support to internal customers including Account Managers, Solutions Consultants, Project Managers, and others.
• Produce clear, timely written documentation for all on-site work and phone support as required including time and expense submission.
• Travel to customer sites throughout the state of Virginia which may include overnight travel, extended hours, nights, and weekends.

WORK EXPERIENCE AND EDUCATION REQUIREMENTS

• Experience in industrial maintenance and/or process control including experience with field instrumentation.
• Experience using, installing, and maintaining Microsoft operating systems.
• Experience installing and maintaining industrial networks, troubleshooting DCS and/or PLC systems, and electrical system installation and troubleshooting experience is desired.
• Associates Degree in Process Instrumentation, Controls, Electronics or equivalent work experience is required.
• A Chemical, Electrical, or Mechanical Engineering degree is preferred.